1. Application and Acceptance
      • Please read these Terms and Conditions (“Terms“, “Terms and Conditions“) carefully before using any of the services (the “Service(s)“) offered through the Genki Talent Pro (“Genki Talent Pro”, “Talent Pro”) website: https://pro.genkitalent.com (“Talent Pro Website”).
      • The “Talent Pro Website” is marketed and operated by Genki Talent Limited (“Genki Talent”) on behalf of Talent Pro (“us“, “we“, or “our“).
      • Your access to and use of the Services is conditional on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service and to all transactions between Talent Pro and any client (“Client”, “you”, “your”) where a client relationship is established as part of access, use and delivery of the Services offered by Talent Pro through the Talent Pro Website.
      • By accessing or using the Services and accepting the Terms & Conditions where indicated on the Talent Pro Website, you agree to be bound by these Terms. You also agree these Terms will continue to apply until the Services transacted through the Talent Pro Website have been delivered.
      • If you disagree with any part of the Terms then you may not access the
      • In the event of a conflict between these Terms and Conditions and any other terms in place, the former shall prevail unless expressly agreed by Talent Pro in writing.
    2. Purchases
      • If you wish to purchase any product or Services made available through the Talent Pro Website (“Purchase“), you may be asked to supply and you agree to supply certain personally sensitive information (“Personal Data”) relevant to your Purchase including, without limitation, your full name, email(s), contact number(s), social media links, education history, professional work history, professional experience, languages, certifications, compensation history, compensation targets, management and supervision history, and other professional experience and career aspiration related information. Personal Data includes all such personal data as defined or reasonably accepted as such under applicable data protection or privacy laws and includes information that by itself or combined with other information can be used to identify a person and other personal, sensitive, regulated, or confidential information.
      • In addition to being asked to supply certain information relevant to your Purchase, you may be asked to supply time availability for our Services to be conducted. Several Service products require our experts to discuss, advice and provide feedback over the phone or other communication platforms. If you have purchased any of these time related Services, your time availability is also required.
      • You agree to be wholly responsible for the Personal Data that you furnish to Talent Pro or as reasonably requested by Talent Pro to successfully deliver the Services. You agree that you are solely responsible for keeping your Personal Data accessible, accurate and up to date.
      • You agree that you are solely responsible for determining the suitability of the Services and it is your sole responsibility to ensure compliance with any applicable laws, including export laws and data privacy laws in providing the Personal Data to Talent Pro in order to fulfil the Services.
      • The information contained in the Services provided by Talent Pro is intended for use by you Talent Pro does not make any representations, warranties or guaranties of any kind regarding the success of the advice and recommendations provided by Talent Pro in connection with the Services, including without limitation future performance by you. It is your responsibility to satisfy the full observance of the laws and regulations of the relevant jurisdictions in using the Services output delivered to you.
    3. Content
      • Our Services allow you to post, link, store, share and otherwise make available to the Talent Pro Website certain information, text, graphics, videos, or other material (“Content“). You are responsible for sorting the information into content and a suitable format that you authorise Talent Pro to use in the delivery of the Services.
      • You agree to ensure that all Content and other such media that you transmit to Talent Pro for use in the Services are free of computer viruses, malware and other such malicious software. Talent Pro reserves the right to pursue legal claims against you in the event you have knowingly or unknowingly provided Content to Talent Pro that includes such malicious software as a result of your lack of reasonable care or attention.
    4. Services provision
      • Resume Pro
        • Basic – Our Services include Benchmark Scoring – a detailed output report with clear scoring across talent identification metrics and recommendation for improvement.
        • Standard – Our Services include a Benchmark Scoring, a Resume Consultation, and a single version Expert Resume Writing. A Resume Consultation includes an online consultation and you will receive specific resume improvements and potential presentation format improvements. For Expert Resume Writing you will receive a professional resume produced by our team of Experts.   
        • Plus – Our Services include Benchmark Scoring, a Resume Consultation, and Expert Resume Writing support for unlimited edits during a 1 month interval. This 1 month interval shall begin upon your payment for our Services.
        • Leadership – Our Services include all Resume Pro products – Benchmark Scoring, Resume Consultation, unlimited Expert Resume Writing, System Optimization and Social Media products. Our Services shall continue until 1 month from when your payment is completed.

     

    • Interview Pro
      • Basic – Our Services include Benchmark Scoring – a detailed output report with clear scoring across talent identification metrics and recommendation for improvement.
      • Standard – Our Services include a Benchmark Scoring and Role Specific Screening. For Role Specific Screening you will receive a 45 minute screening interview and our interview report with feedback and recommendations for areas of improvement.     
      • Plus – Our Services include Benchmark Scoring, Role Specific Screening, and a Role Pre-Interview. Our Role Pre-Interview includes targeted role specific questions and a feedback report linked to the job title and job description provided to our team.
      • Leadership – Our Services include all Interview Pro products – Benchmark Scoring, Role Specific Screening, Role Pre-Interview, Technical Pre-Interview, and Meet the CEO. The Meet the CEO Service is as described on the website.

     

     

    • Career Pro
      • Basic – Our Services include a detailed Career Appraisal – a general overview of your professional background, career goals, and our feedback. You receive a short report detailing which job description and role best fit your current experience.
      • Standard – Our Services include a detailed Career Appraisal and all Resume Pro Leadership level deliverables.     
      • Plus – Our Services include a detailed Career Appraisal, all Resume Pro Leadership level deliverables, and all Interview Pro Leadership level deliverables. You also receive 3 C-Level Introductions and 1 Tier-1 Introduction.         
      • Leadership – Our Services include all Career Pro products.

     

     

     

    1. Confidential Information
      • Talent Pro agrees not to use your Personal Data or any other information concerning you (“Confidential Information”) except in connection with the performance or use of the Services, the exercise of its legal rights under these Terms, or as required by law,
      • Talent Pro shall use reasonable care to protect your Confidential Information from unauthorised disclosure. We agree not to disclose your Confidential Information to any third party except: (i) our Representatives, provided that such Representatives agree to confidentiality measures that are at least as stringent as those stated in these Terms; (ii) as required by law; (iii) in response to a subpoena or court order or other compulsory legal process, provided that if we are subject to such process, we shall give you written notice of at least seven days prior to disclosing Confidential Information unless the law forbids such notice; or (iv) with your

     

    1. Security
      • Talent Pro shall provide the Services in accordance with the Security and Privacy Practices and any additional security specifications identified under the applicable laws of Hong Kong SAR. Talent Pro shall use reasonable security measures and precautions in connection with its execution of the Services, including appropriately securing Personal Data collected as part of the Services; and shall take appropriate measures to otherwise prevent access to Personal Data by third parties. Your Personal Data is, and at all times shall remain, your exclusive property. Talent Pro shall not use or disclose your Personal Data except as materially required to perform the Services, or as required by law.
      • Data Backup. Talent Pro shall only back up your Personal Data to the extent necessary to enable fulfilment of the Services. In respect of Services output delivered to you under the Services, you are responsible for ensuring the data integrity and security of the Services output once it has been delivered to you.

     

    1. Fees
      • You shall pay the fees as provided in the Talent Pro Website for the applicable Services (“Fee(s)”). If your payment of Fees fails to complete and/or is subject to charge-back, then Talent Pro reserves the right to suspend provision the Services until the applicable Fees have been received by Talent Pro. Talent Pro shall undertake reasonable collection efforts prior to suspension. You shall pay the Fees in the currency identified on the Talent Pro Website, without setoff, counterclaim, deduction, or withholding.
      • Some parts of the Services are billed on a subscription basis (“Subscription(s)“). You will be billed in advance on a recurring basis according to the Service level selected. You may cancel any time with 30 days’ notice from when an official cancellation application is completed relevant to the Subscription Service.
      • Unless otherwise agreed in writing each Party agrees to bear its own expenses in the provision of the Services.
      • All amounts payable for the Services are inclusive of all sales, use, value-added, withholding and other taxes and duties. You will pay all Fees without set-off or reduction in amounts payable to Talent Pro. You will be wholly responsible for any required reporting of and payment of any applicable withholding and local taxes in your jurisdiction arising from your Purchase and making Payment for the Services.
      • All payments related to any Purchase of a Service are handled by our third-party payment services platform Stripe, Inc and/or other such payment service providers, as detailed on the Talent Pro Website. As such, all payment terms & conditions related to a payment are as per the Stripe Inc., terms & conditions. Talent Pro is not responsible for nor accepts any liability for any Payment related problems for any transaction completed or started via the payment platform provided by Stripe, Inc., or other such payment service providers. Payment receipts will be raised and distributed by Talent Pro’s applicable payment services provider to you electronically following a Payment transaction.
    2. Links To Other Web Sites
      • Our Services may contain links to third-party web sites or services that are not owned or controlled by Talent Pro and/or Genki Talent.
      • Talent Pro and Genki Talent have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Talent Pro and Genki Talent shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
    3. Publicity, use of Marks
      • Each Party agrees to support press communications and other marketing efforts related to the provision of the Services. Notwithstanding this, all public communications in relation to the Services will be subject to mutual written agreement between the Parties.

     

    1. Intellectual Property Rights
      • All rights concerning the management, systems, computer software, concepts, ideas and intellectual property rights introduced and provided to you as part of the Services, shall remain the property of Talent Pro, unless specifically purchased from Talent Pro as part of the Services agreed to be provided by Talent Pro, and may not be used by any party other than with the consent of Talent Pro.

     

    1. Assignment/subcontractors
      • You agree that Talent Pro may use its affiliates, representatives or subcontractors to perform all or any part of the Services. “Representatives” means Talent Pro’s respective service providers, officers, directors, employees, contractors, affiliates, suppliers, and agents. But Talent Pro remains responsible for work performed by its affiliates, Representatives and subcontractors to the same extent as if Talent Pro performed the Services

     

    1. Anti-Bribery/Corruption Procedures
      • Each Party is to ensure Anti-bribery/corruption procedures have been implemented and are followed at all times in connection with the Services. Each Party will make all reasonable ongoing efforts to ensure that any applicable employees, consultants, Representatives, agents and any parties under the material control or influence of the Party comply with the English Bribery Act 2010.
    2. Term   
      • Term. The Services will be provided according to the timelines identified on the Talent Pro Website. Once the Services have been provided by Talent Pro, Talent Pro will have no further obligation to you unless (i) otherwise stated in the Services; (ii) the Parties enter into a subscription agreement.
      • Termination for Cause. Either Party may terminate provision of Services for cause on written notice if the other Party materially breaches their obligations in support of the Services and, where the breach is remediable, does not remedy the breach within 30 days of the non-breaching Party’s written notice describing the breach.
      • If following suspension of Services provision for any non-payment, and payment of any invoiced undisputed amount remains overdue for a further ten days, Talent Pro may terminate the provision of the Services for breach on written notice.
      • Subject to applicable law, either Party may terminate provision of the Services on written notice if the other Party enters into bankruptcy, compulsory or voluntary liquidation, or ceases for any reason to carry on business, or takes or suffers any similar action which the other Party reasonably believes means that it may be unable to pay its debts. Notwithstanding anything in these Terms to the contrary, the Fees for the Services through the conclusion of all Services provision shall become due immediately in the event Talent Pro terminates provision of the Services in accordance with this section.
      • For avoidance of doubt, any Fees paid by you prior to the effective date of termination shall be retained by Talent Pro.

     

    1. Disclaimers
      • Talent Pro makes no commitment to provide any services other than the Services stated in the Talent Pro Website.
      • Talent Pro is not responsible to you or any third party for any inaccurate presentation or representation of your Personal Data as part of supplying the Services that is not solely caused by Talent Pro’s failure to meet generally accepted professional standards in the delivery of the Services. To the maximum extent permitted by law, Talent Pro disclaims all responsibility for any situation where the accuracy, and or veracity of the Services is compromised by: (i) actions by you or any end user; (ii) software provided by you; or (iii) any actions taken by you which are determined by you and not based on the advice or recommendation of Talent Pro.
      • Talent Pro is not responsible to you or any third party for unauthorised access to your Personal Data or for unauthorised use of the Services that is not solely caused by Talent Pro’s failure to meet its security obligations in section 5. To the maximum extent permitted by law, Talent Pro disclaims all responsibility for any situation where the security, availability, or stability of the Services is compromised by: (i) actions by you or any end user; (ii) software provided by you; or (iii) any actions taken by you which are determined by you and not based on the advice or recommendation of Talent Pro.
      • Talent Pro shall not be liable for any failure to comply with its obligations in delivering the Services to the extent that such failure arises from a failure by you to comply with your obligations under delivery of the Services.
      • Talent Pro may designate certain Services as Unsupported Services. Talent Pro makes no representation or warranty with respect to Unsupported Services except that it shall use reasonable efforts as may be expected of specialists having generalised knowledge and training in the Services Talent Pro shall not be liable to you for any loss or damage arising from the provision of Unsupported Services, or any other aspect of your environment that is adversely affected by Unsupported Services. At your request, Talent Pro may provide additional services that are not specifically required to be delivered as part of the Services. Any such services shall be provided AS-IS with no warranty whatsoever.
      • Talent Pro and its Representatives disclaim any and all warranties not expressly stated as part of the Services delivery to the maximum extent permitted by law including implied warranties such as merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement.
      • Except as expressly provided herein, Talent Pro makes no representation or warranty whatsoever regarding any third-party products or services which we may recommend for your consideration.
      • If any part of these Terms is found unenforceable, the rest of the Terms shall continue in effect, and the unenforceable part shall be reformed to the extent possible to make it enforceable and give business efficacy to the Terms. Each Party may enforce its respective rights under these Terms even if it has waived the right or failed to enforce the same or other rights in the past.
      • The relationship between the Parties is that of independent contractors and not business partners. Neither Party is the agent for the other and neither Party has the right to bind the other on any agreement with a third party.
    2. Limitations on Damages
      • Direct Damages. Subject to section 15.2, and otherwise notwithstanding anything agreed as part of the Services to the contrary, both Parties agree there shall be no limitations or caps on damages with respect to (a) death or personal injury caused by negligence, (b) gross negligence, wilful misconduct or fraud, and (c) third party claims, including without limitation infringement.
      • Indirect Damages. Neither Party (nor any of its Representatives) is liable to the other party for any indirect, special, incidental, exemplary, or consequential loss or damages of any kind. Neither Party is liable for any loss that could have been avoided by the damaged party’s use of reasonable diligence, even if the Party responsible for the damages has been advised or should be aware of the possibility of such damages. In no event shall either Party be liable to the other for any punitive damages; costs of procurement or substitute goods or services; or for any loss of profits, data, revenue, business opportunities, clients, contracts, goodwill, or reputation.

     

    1. Indemnification
      • Each Party shall indemnify the other against any claims of whatever nature made by any third party against that Party for death, personal injury or loss, misrepresentation or damage to property, resulting from any acts or omissions of whatever nature on the part of the other Party, its employees, suppliers and agents in connection with any Services performed by Talent Pro.
    2. Force Majeure
      • Neither Party shall be liable or be in breach of the agreement (excluding in relation to the your payment obligations) to deliver the Services if the failure to perform the obligation is due to an event beyond its control, including significant failure of a part of the power grid, failure of the Internet, natural disaster or weather event, fire, acts or orders of government, war, riot, insurrection, epidemic, strikes or labour action, or terrorism.

     

    1. Governing Law
      • These Terms and any difference or dispute arising out of them or related to them and the provision of the Services shall be governed construed and interpreted in accordance with the laws of Hong Kong Special Administration Region.
      • Any dispute arising out of or in connection with these Terms and/or the delivery of the Services shall be finally settled by arbitration under the Rules of Arbitration of Hong Kong International Arbitration Centre. The Place of Arbitration shall be Hong Kong. The language shall be English. The procedure shall be that of the Rules of Arbitration of Hong Kong International Arbitration Centre. The award made by the arbitrators shall be accepted as final and binding up on both Parties. The Parties agree to waive any right of application or appeal to any Court in connection with any question of law arising out of the award.

     

    1. Changes
      • We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least reasonable notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
    2. Contact Us
      • If you have any questions about these Terms, please contact us. All notices,

    requests, demands or other communications regarding issues associated with the Services shall be in writing, hand-delivered, sent by registered mail, overnight mail, facsimile or email and shall be deemed to have been given when received at the following address:

To Talent Pro:

[email protected]

Genki Talent Limited

RM 703, 7/FL Fu Fai Comm Ctr 27

Hillier Street, Sheung Wan, Hong Kong

  • All notices shall be given in the English language.